We had bad days which we suspected it could be caused by limited resources of VPS, causing our site with some connection problems for several hours. But after a reboot of the VPS it was then back to normal. So, we are wondering if there could have been some other more hours of slowness or connection problems that we didn’t notice, which even affected the growth of traffic for the site, as we can’t monitor it for 24×7….. The move to a better host such as a cloud is definitely a better choice. $70+ a month should be a good start

Their Cloud Servers are pretty affordable too. I was using that before I moved to the Cloud Sites. For $43.80/month you can get a 1024 MB RAM & 40 GB storage server. If manual setup is your thing, it’s no big deal but I wasn’t a big fan for simple Wordpress sites. I like to be able to create a new site in 2 minutes.

The deal with the bandwidth in/out is that it’s based on how much data is being transferred in and out of your server. So if you upload a 100MB to your website and then it’s is downloaded 10 times, you’ve used up 1GB of out bandwidth and 0.1GB of in bandwidth. Pretty straight forward stuff. It boils down to whether there will be a lot of data being transferred in and out of your sites. If you are transferring a lot of data, you might consider http://www.slicehost.com which is now owned by Rackspace and includes chunks of bandwidth.

Thanks for the tips downtime about 10 minutes should be tolerable. I had once a very experience with my vps i.e. it was down for almost 5 hours And have also experienced about a 5-minute pause which could be due to VPS got rebooted…. $100/month sounds a bit more expensive. We’re now charged for $50++ per month with VPS

I’m a Rackspace Cloud Sites customer. Cloud Sites did have 3 down times in the past 3 months, though 2 of those times were about 10 minutes each (which is still inexcusable) and the other was about half hour. I’m giving them one last chance and if they have another down time, I’m switching to someone else.

With that all said, I’ve been really happy with them except for the down-time, which I seriously hope they won’t have any more of. Their control panel is very simple and intuitive. I’ve had some serious traffic spikes and it was able to handle them easily. I’ve got W3 Total Cache working with my Wordpress sites and it’s worked fine. I used to use SuperCache and that worked fine too. Their customer service has always been really good too, especially the live chat.

The main complaint I’ve had off them has been the downtime and as long as they’ve learned all their lessons, I’ll probably stay with them for many more years.

PS: If you plan on using their Cloud Sites offering ($100/month) for your hosting, check out this article I had submitted to them as a guest blog based on my experience with setting up many, many Wordpress sites:
http://www.rackspacecloud.com/blog/2009/12/21/wordpress-hosting-on-rackspace-cloud-sites/

Cloud is overhyped and is NOT in several Datacenters. It’s in one-single Datacenter – that’s such a myth. Look at went Rackspace went down (2 times in a few months) and the cloud sites were down…

Stay on a VPS and crank up your resources if you need more.